Case Study

WEL Networks Deployed Unvired EAM Apps For SAP For Windows 10 Tablets To Improve Efficiency Of Field Service

Source: Unvired Inc.
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WEL Networks Ltd equipped its service staff with the Unvired Rounds & Work Orders App on Windows Tablets in order to view work orders from SAP and design service orders, perform inspections, attend to faults, etc.

Business Challenges

  • The design process for new installations and modifications was cumbersome, delays due to the time required to enter all data into SAP manually.
  • Equipment requires preventive and breakdown maintenance.
  • Technicians carry paper service orders to service and collect information resulting in low productivity and data inaccuracy.
  • Quality Control audits time consuming and cumbersome
  • Plant Asset/Equipment Inspections done manually (paper-based / Excel forms)
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