Visual Assistance And The Return To Work

Best practices for using augmented reality visual assistance in a post COVID-19 world

THE FUTURE OF SERVICE IS REMOTE

Every business has one thing in common in 2020: the desire to sustain and remain profitable in spite of the pandemic. Many companies have struggled to align their people, processes and technology to achieve these goals.

2020 has been a year of rapid change for field service and customer service organizations. Over the last several months we have watched service leaders quickly adopt new technologies to minimize service disruptions, maintain operations, and prioritize employee and customer safety and satisfaction.

Moving forward, it will be impossible for service organizations to return to their old ways of doing business. The “new normal” requires digital transformation and the adoption of remote work to ensure business survival.

• Ensure business continuity through digital transformation
• Safeguard your employees and give customers peace of mind
• Improve ROI by reducing costly truck rolls and parts wastage