News | September 5, 2012

Vertical Solutions, Inc. Releases HTML5-Based Mobile Versions Of Field Service And CRM Software

New solutions run on all popular mobile platforms, including iOS, Android, and Windows, and operate online and offline

Vertical Solutions, Inc. (VSI) announces that it has released HTML5-based mobile versions of its CRM software solutions. The new mobile version of CRM/field service management solution VServiceManagement enables companies to deploy one version across multiple mobile devices and platforms, including iOS, Android, and Windows.

"Companies need to cope with today's BYOD - bring your own device - culture," says Ron Wegmann Sr., CEO of VSI. "By building mobile versions of our field service management and CRM solutions on HTML5, we can offer a truly platform- and device-agnostic solution to help companies manage their service operations."

VSI's mobile solutions offer a number of benefits for companies that want to deploy CRM and service management on mobile devices. Companies can deploy one version for all popular mobile platforms, including iOS, Android, and Windows. In addition, they can implement screen, form, and process changes without custom programming. If customizations are required, companies can roll out one, HTML5-based version across all mobile platforms. VSI's mobile solutions run both online and offline, enabling workers to access the applications even without Internet connectivity.

For companies deploying VSI's mobile VServiceManagement solution to field-based personnel, the new HTML5 version offers a number of features to mobile techs, including:

* Access work queue and post time, parts, and labor from the field.
* View parts inventory, generate parts orders, and check status of orders online.
* View customer entitlements.
* Get customer sign-off on work and estimates while at the customer's site with online signature capture.
* Set up and view company-defined KPI metrics and graphs.

The new mobile version of VServiceManagement are available immediately to customers. For more information about VSI's HTML5-based mobile solutions, visit

About Vertical Solutions, Inc. (VSI)
Vertical Solutions, Inc. develops, implements, and supports best-in-class CRM Contact Center and Service Management solutions, including PowerHelp and its new generation technology solutions, VContactCenter, for internal, external, and hybrid contact centers, and VServiceManagement, for customer support, field service, and mobile environments. These application systems are built on a SOA-compliant, cloud-based technology platform and are delivered as a service or on-premise in a private or public cloud environment. VSI's applications are flexible, integrate easily with legacy systems, and offer rapid deployment times, driving down TCO and delivering high ROI. VSI is a cloud partner of NetSuite and IFS, and is headquartered in Cincinnati, OH, with offices and additional partners worldwide. For more information, visit

Source: Vertical Solutions, Inc.