TOA Technologies Names Jeffrey Wartgow As New Vice President Of Channels And Alliances
TOA Technologies, the only Cloud-based enterprise solution for mobile workforce management and predictive customer communication, recently announced that it has added Jeffrey Wartgow to the company's executive team as Vice President of Channels and Alliances. Wartgow will be responsible for growing TOA's network of robust partnerships with leading software providers, systems integrators and other companies involved in customer relationship and mobile workforce management (http://toatech.com/solutions/mobile-workforce-management.php) .
"TOA is expanding our global partner network as part of our overall growth strategy, and Jeff will serve as our central driving force in this area," said Yuval Brisker, President and CEO of TOA Technologies. "As the only provider of Cloud-based mobile workforce management solutions for Tier 1 enterprise customers, our goal is to develop a broad network of relationships that will make the TOA solution available to companies around the globe. Our system already manages millions of appointments and tens of thousands of mobile employees for some of the largest field service companies in the world, and we're excited to have Jeffrey's expertise in identifying new partnership opportunities, especially as we continue to experience record growth and expand our international footprint."
Before joining TOA, Wartgow spent two and a half years developing FTI Consulting's first formal partner program. Prior to FTI, Mr. Wartgow worked with Dell Inc. seven years. During this time he managed Dell's Strategic Alliances for Europe, the Middle East and Africa as well as Dell's New Partner Evaluation program. Mr. Wartgow also led Dell's Competitive Intelligence team focusing on enterprise products.
Mr. Wartgow holds a BBA from the University of Notre Dame, a MBA from the University of Colorado, and a Masters of International Management from Thunderbird, The American Graduate School of International Management.
"In today's business market, no company is an island. Every technology product or service is part of a larger system, and the value we add to that system hinges on the partnerships we form," said Wartgow, Vice President of Channels and Alliances. "TOA is in a fantastic position to form mutually beneficial relationships with a wide array of companies based on the unique value of our technology. I'm excited to help our business grow."
TOA's customer-centric SaaS solution enhances customer service by predicting with a high degree of accuracy when a technician will arrive at a subscriber's home – and allowing service providers to give customers a smaller "wait window" of just one hour. Its patented, industry-leading, predictive statistical engine analyzes learned historical performance patterns. TOA overlays skill set, job history and customer proximity to accurately predict the amount of time each engineer will take to complete an appointment and personalizes his or her schedule accordingly. This makes it more than just appointment scheduling software (http://toatech.com/benefits/appointment-scheduling-software.php) . In fact, TOA was recently granted a US Patent in recognition of the uniqueness of this approach. The patented TOA solution combines its unique, time-based view of the field with the fastest scheduling optimization engine on the market, advanced mobility and management tools and proactive customer communications.
About TOA Technologies
TOA Technologies is the leading provider of Cloud-based mobile workforce management applications for large enterprises. Its patented platform improves customer service while dramatically reducing operational costs and providing immediate return on investment. As the industry's only complete On-Demand end-to-end solution using predictive, time-based analytics, TOA reduces customer wait times while increasing field workforce efficiency. TOA automates Time Of Arrival communications across multiple channels to proactively keep customers apprised of their appointment status. It delivers unparalleled cost savings by providing on-demand tools for real-time planning, routing, dispatching and tracking of workers in the field. TOA's system deploys quickly, is highly configurable and is easily integrated with existing CRM solutions. Named Best of Breed and Visionary solution in Gartner's 2010 Magic Quadrant for Field Service Management, TOA Technologies is headquartered in the United States and has offices in Europe and Latin America. For more information, please visit: toatech.com.
SOURCE: TOA Technologies