TOA Technologies Company Fact Sheet

IT’S ABOUT TIME…

…To Treat Customers with Greater Respect

Whether delivering, installing or servicing a product, your mobile workforce leaves a powerful, lasting impression on your customers. Getting the right worker to the right place at the right time profoundly affects your brand and your bottom line.

Because punctuality, efficiency and economy matter so much, TOA Technologies provides more than mobile workforce management; we build winning brands by boosting customer satisfaction and improving profitability.

TOA Technologies was founded out of a consumer’s frustration at wasting most of a day waiting at home for an installer to arrive. In 2003, we launched our cloud-based software to manage mobile workforces. We took the lead, and we still stand alone – not only in the power and performance of our solutions, but also in our customer-focused approach.

…To Apply Uniquely Intelligent Technology

Only TOA offers solutions with these important characteristics:

• Real-time: In planning, scheduling, routing, dispatching and reporting, TOA’s solutions account for dynamic conditions, minute-by-minute in real-time.
• Self-Learning: TOA solutions continually measure the time taken by every worker on every job every day, continually analyze it and continually search for greater efficiencies.
• Predictive: TOA’s solutions build individual performance profiles for every worker to accurately predict the time required to complete upcoming assignments.
• Precise: Our exclusive algorithms reduce conventional 4- to 8-hour service windows to 60 minutes or less with 96% accuracy, enhancing your customers’ experience and helping you meet service level agreements (SLAs).
• Universal: TOA solutions run on any Internet-enabled mobile device – smartphone, tablet or laptop – regardless of operating system.
• Reliable: Year after year, TOA solutions consistently post uptimes exceeding 99.99 percent.

Download this brochure below to learn more about TOA Technologies.