Tire Fitting Company Cuts Communication Costs by 75% With Mobile Solution

Fleet customers receive a faster and more efficient service since Kwik-Fit Mobile equipped its tyre fitting f eet of 230 mobile technicians with a cutting edge mobile solution - B2M’s mprodigy ® helps deliver a 5% increase in efficiency and 75% cut in communications costs.

Business Need

Kwik-Fit Mobile serves customers that operate some of the UK’s largest vehicle fl eets such as British Gas and Motability. To replace the previous mobile system, Kwik-Fit needed to ensure the new devices hit the ground running by working with mobile experts such as B2M Solutions.

In the past, 10% of Kwik-Fit’s hand held devices would be returned to head office for repair. The technician would then revert to manual systems with a 20% drop in efficiency.

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