Three Ways IoT Is Changing Field Service

Smart machines are everywhere -- in our homes, our driveways, even our power grids and assembly lines.

The number of connected devices has almost doubled over the last three years, from 15 billion in 2015 to more than 25 billion today. By 2025, that number is expected to eclipse 75 billion.

Although people tend to associate the Internet of Things (IoT) with autonomous vehicles and smart homes, the enterprise applications are just as varied -- and far more disruptive. Entire industries are being transformed by the rise of connected devices. Just look at modern field service. Routine tasks like monitoring equipment health or diagnosing the source of a problem can all be done better, faster, and cheaper by smart devices.

Already, field service leaders are using connected devices to power automation and better understand what’s happening in the field.

Here are three ways the IoT is changing the face of field service: