This Mobile Solution Beats The Heat In Paradise

Companies utilizing mobile solutions expect clear benefits and quick return on investment — so what happens when old technology actually causes inefficiencies and bad data? Smart companies look for better solutions. This is exactly what Toyota decided to do when they needed to improve management of incoming vehicle shipments to Puerto Rico. Luckily for them, a better solution was available – thanks to the creativity and imagination of a company called Caribbean Technical Services (CTS).

The challenge offered to CTS by Toyota was considerable. Mobile workers at the docks in San Juan must process 300 to 400 incoming vehicles per day. Each vehicle must be identified accurately by VIN number. Any damage suffered in shipment must be recorded before the vehicle responsibility is transferred from the shipper. A Fleet Management Systems Label including the VIN and any damage information encoded must be affixed to the vehicle. The vehicle must be matched with its planned destination – which could be a dealership or a stock location. Vehicles are combined into shipments for transport to their destinations. The mobile workers must record which vehicles go with which shipments and produce documentation to transfer responsibility to the transporting company.