There a lot of things to think about when evaluating your mobile workforce management strategy. Because your strategy impacts so many areas, it can be hard to know where to begin. To get you started, here are 10 things to consider in your mobile workforce management strategy.
1. Deployment is not a one-time effort.
It’s very common to put a lot of effort around deployment. But you need to think about your service organization as dynamic and changing. And many times, your service organization is forced to change. Growth strategies. Mergers and acquisitions. Doing more with less or with the same workforce.
Service organizations can’t improve just by flipping a switch. Improving is a journey. It’s a journey that requires constant analysis of your goals and the data that you collect, and comparing how you’re doing against your goals. And constantly looking for ways to do better.
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