This "State of Field Services" report will cover industry trends impacting equipment/hardware manufacturers.
Every company is a technology company today. The ability to digitally capture any product performance attribute with sensors and send the data to low-cost storage in the cloud where it can be analyzed is truly disrupting the business and operating models of multiple industries.
As a result, every equipment manufacturer is riding one of two digital transformation waves: one that is focused on the product and the other that is focused on the customer’s processes.
In this “State of Field Services” report, we will:
- Provide an overview of industry trends impacting equipment manufacturers.
- List the top business challenges faced by field services organizations.
- Discuss the three key concepts to embrace “digital acceleration”: (1) Overcoming “digital hesitation,” (2) emerging trends in digital transformation, (3) the Digital Acceleration Action Plan.
- List the top field services digital transformation capabilities.