By Brian Albright, Field Technologies magazine
Learn how the Internet of Things can streamline field service and create new service revenue streams.
As we move closer to the vision of the Internet of Things (IoT), with everything from cars and home heating systems to complex laboratory equipment and soda machines joining the network, field service organizations are beginning to take advantage of this connectivity to improve service performance. With more equipment and products visible online, service operations can potentially be more streamlined and effective.
“Machine-to-machine (M2M) technology and the Internet of Things are creating new opportunities for companies to enhance their services, gain business insights, improve business processes, and differentiate their offerings,” says Bill Zujewski, CMO and executive vice president of product strategy at Axeda. “In fact, connecting machines is bringing companies closer to their customers while delivering real ROI and payback.”