By Brian Albright, Field Technologies magazine
The rapid expansion of mobility initiatives in the enterprise can make an IT manager's head spin. "Hundreds of new smartphones and tablets have been launched by vendors in 2011, and each presents unique support challenges," says
Jonathan Dale, product marketing manager for Fiberlink
Communications. "There is no realistic way to test and
approve which devices IT will support and which ones
they will not. That means IT has a real challenge in setting
their support strategy."
Beyond platform variety, there is also the issue of
operating system upgrades. "This ranges from highly
predictable Apple iOS devices on one end of the spectrum
to Android on the other — with its hundreds of devices and several major OS releases per year," says Joe Granda, executive VP of marketing at Syclo. "Companies are scrambling to plug vulnerabilities and learn the differences between device form factors and OS versions."