White Paper

The Digital Field Service Effect

Source: ServiceMax from GE Digital
Field Service

With the help of Wakefield Research, we conducted a survey of 120+ of our customers in 2018 to find out how Predix ServiceMax was helping them achieve quantifiable results. The survey included global enterprises across various industries including oil & gas, industrial manufacturing, medical devices, energy, and aviation. 

On Average, Predix ServiceMax customers see: 

  • 19% increase in technician productivity
  • 11% increase in net promoter score
  • 9% increase in equipment uptime 

Download the full report to see how users of Predix ServiceMax experienced dramatic revenue growth, increased customer satisfaction, higher productivity and a reduction in compliance incidents after deploying the platform.