Symbol Technologies Sets New Industry Standard For Mobile Computer Support
Symbol 'Service from the Start' Now Includes Comprehensive Coverage at No Additional Cost
Symbol Technologies, Inc. (NYSE: SBL), The Enterprise Mobility Company, today announced that mobile computing product purchases with "Service from the Start" contracts will now include all repairs for the entire device, including accidental damage to displays and keypads, at no additional cost.
Symbol's comprehensive coverage with "Service from the Start" is a three- year service agreement that includes a three-day turn-around for products sent to Symbol repair centers, Internet access to technical documentation and telephone access to support engineers. Symbol's comprehensive coverage simplifies the repair process by covering all repairs, including displays, keypads, plastics and internal components, thus significantly reducing costs and delays for customers.
"Symbol is known for rugged and reliable products, which means predictability when the customer makes a technology investment," said Art O'Donnell, senior vice president and general manager of Symbol's Global Services Division and Chief Quality Officer. "By including comprehensive coverage with Service from the Start, Symbol is going one step further to protect the customer, so even the unexpected worst case scenario will not impact their bottom line. With Symbol Services, you're covered - period."
Comprehensive coverage with "Service from the Start" is available today, worldwide for the MC1000, MC3000, and MC9000 series of mobile computers, as well as the MC50 and MC70 Enterprise Digital Assistant (EDA).
Symbol Global Services is an integral part of an enterprise mobility strategy to make every element of the solution work together to achieve customers' business goals. To learn more about Symbol Global Services, visit http://www.symbol.com/services.
About Symbol Technologies
Symbol Technologies, Inc., The Enterprise Mobility Company, is a
recognized worldwide leader in enterprise mobility, delivering products and
solutions that capture, move and manage information in real time to and from
the point of business activity. Symbol enterprise mobility solutions integrate
advanced data capture products, radio frequency identification technology,
mobile computing platforms, wireless infrastructure, mobility software and
world-class services programs under the Symbol Enterprise Mobility Services
brand. Symbol enterprise mobility products and solutions are proven to
increase workforce productivity, reduce operating costs, drive operational
efficiencies and realize competitive advantages for the world's leading
companies. More information is available at http://www.symbol.com.