Swyft For Mobile

Swyft for Mobile is a cloud-based mobile application designed to optimize performance your agents in the field. Swyft for Mobile provides real-time customer data to field workers based on their current location, providing directions, contact names, customer information, and the reason they are visiting a specific customer. It aggregates and presents the best opportunities given the location of the field worker using the application.

Swyft for Mobile also assists technicians during the call, providing offers that are most relevant to the current customer that allow your technicians to provide a much more personalized message and level of service.  Swyft for Mobile will even make sure that all follow up steps are completed by the technician with Perfect Path™, a feature that will trigger configurable process steps for fulfillment and update all other customer channels.

Swyft for Mobile features:

• Geo Location
• Real-Time Lead Assignment
• SFA and CRM Integration
• Synchronization between the Field and All Channels
• Apps for Multiple Smartphones
• Perfect Path™ Follow Up
• Activity Monitoring

Keeping your field force in touch with your customer management system in real-time allows them to provide a superior customer experience. They can utilize live information updates and customer history to tailor specific offerings on-demand, meeting the customer's needs, and making the experience a positive one for both parties.

To learn more about Swyft for Mobile, its features, benefits, and what it can do for your organization, download the brochures from the links above.