Supporting The Enterprise In A Post-COVID World

Tech strategies defining the road ahead for operational leadership

Last year was unlike any other in recent history. The big question is:

So, what comes next?

In our recent Post-COVID Operational Technology Trends Survey, CGS polled 100 operational leaders across a range of functions – from the C-suite to engineering, field service, operations and more – about their expectations for the upcoming year.

Our goal with this report is to arm operational leaders with insights around the priorities, strategic shifts and technology solutions that are being embraced or ignored by their peers across the organization as the business community begins to look toward its COVID exit strategies.

Perhaps unsurprisingly after a year like 2020, organizations are squarely focused on maintaining stability in 2021. Yet 2021 also appears poised to be a year in which cutting-edge technologies like Augmented Reality enter the mainstream.