Solving Construction Issues With Field Service Management Software
Managing field services in construction is very much about delivering services at the right place at the right time and with the right tools,technique, equipment, and resources. Even a slightest mistake in any of these scenarios can have a negative impact on the overall delivery status.
Another important aspect that cannot be overlooked while delivering on-field construction services is managing the technicians. Managing on-field technicians is a huge responsibility. It includes duties like maintaining detailed work log of field technicians, scheduling tasks for them so that their field time can be utilized properly, and getting their reporting on a real-time basis.
The range of such responsibilities keeps on increasing as much as the construction keeps on advancing.
While the nature of these construction-specific challenges may vary from one to another they are sure to fall under one of the categories mentioned here. And with the use of software for construction companies, constructors could bring a pause to all these concerns.
Here is a detailed coverage:
Challenge 1: Optimizing Deliveries
Optimizing delivery services is a day-to-day challenge in the construction business. It is important for managers to optimize the task for a field technician in such a way that it no longer appears like a challenge to them.
The solution
Using a scheduling software can bring the required pause to all the concerns related to job scheduling in construction. With the help of such a software program, technicians could be briefed easily about their job and could also be assisted in real-time to proffer them with the required information necessary to conclude the task.
Challenge 2: Scheduling for Diverse Workforce
A company offering scheduling services may have to schedule tasks for diverse workforce irrespective of their location. Without the element of automation, it becomes tough to perform these tasks efficiently. Task management is another concern that should not be overlooked.
The Solution
Investment in construction scheduling software is the right solution to overcome the issue. The software has robust scheduling features that uses intelligent automation algorithms in order to schedule tasks for diverse workforce. For example, the software enhances the collaboration between vendors, field contractors, and managers thus improving the overall scheduling process.
Challenge 3: Managing High Operational Cost
Tasks related to construction services involve higher operational cost. Right from the cost of material to the cost of labor, every single thing in construction has a higher cost. This increases the overall operational cost.
Solution:
Construction companies can leverage the power of new age software like construction CRM software in order to bring cost efficiency in their operations. Including mobility through these software systems would help to tackle rising costs. Integration of similar software with other accounting software will help to enhance the billing procedure and reduce the manual errors.
Challenge 4: Communication Barriers
Communication is the key to success for every business. Lack of communication between technicians and managers often result in reduced efficiency as well as quality of the final output.
The Solution
Using construction management app ensures 24*7 connectivity. Field technicians thus can remain connected or can connect to their managers at any point of time whenever they are in need. Many software programs offer real-time call, message, and video conferencing features, which makes it easy for technicians to establish communication in real-time.
Challenge 5: Inefficient Technicians
Offering professional services is all about getting best assistance from field technicians that also within stipulated time frame. Any delay or inefficient services will always hamper brand’s reputed image.
The solution
The problem of inefficient technicians is easy to resolve with construction CRM software. As the managers back in the office can have the real-time updates from the on-field technicians, they can always keep a tab on what’s going on the field. In case, field technicians seem to be inefficient they can be asked to be more efficient while offering the services and work smartly by developing a plan in advance.
Challenge 6: Poor Business Insights
Managing the overall complex business operations is a hard nut to crack for managers. Managers have a lot on their plate and they need to manage everything from invoices to service history. Inefficient task management may lead to poor business insights.
The solution
Relying on a construction scheduling app will help to manage all these concerns beforehand. With such a software program managers can get a holistic view of the entire work that technicians are performing on a daily basis. With such a software program, managers could not only get the entire business insight but also analyze the data for better job scheduling. As the technicians will keep their daily reporting updated, managers could easily have all the information they want.
Challenge 7: Ineffective Communication
Lack of communication between on-field technicians and the managers could have a negative impact on the overall work progress. Moreover, if all the technicians are not updated with the latest work status, it can also impact the brand image.
The Solution
Investing in construction scheduling software is the best solution to keep everyone from the team informed about the latest update on a task. There are service related apps also that can help to establish direct communication effortlessly. By leveraging the power of this new age software efficient communication is easy to establish with any team member at any point of time and from anywhere.
In Conclusion
Every successful field service organization embraces field scheduling software so that field services can be managed effectively. There is doubt that managing a team of experts is not a manual job. It requires automation at a certain point of time, which can easily be achieved with field management software. Therefore, to gain massive competitive advantage it is important for businesses to have such software there with every business. The software can help improve all the major field service management challenges therefore improving all major bottom-line results.
Authors Bio
Bhupendra Choudhary holds considerable experience in managing sales leads as the co owner of FieldCircle - a globally acclaimed construction management software service firm.