Società Gasdotti Italia Chooses IFS Cloud To Digitalize Field Service And Drive Innovation In The Energy Sector

Società Gasdotti Italia selects IFS Cloud to digitalize field service operations with real-time planning, mobility, compliance, supplier coordination & analytics.

Società Gasdotti Italia (SGI), the leading independent operator of natural gas transmission in Italy, announces a new partnership with IFS, a global leader in cloud-based enterprise software solutions for asset-intensive industries. SGI will adopt the IFS Cloud platform to digitally transform field service operations, supporting the operational and technological evolution of the national energy sector.

With a network of over 1,800 km of high-pressure gas pipelines and a widespread presence across the territory, SGI ensures the daily safety and efficiency of Italy’s energy infrastructure. The choice of IFS Cloud marks a key milestone in the company’s digital transformation journey, aimed at making Field Service Management (FSM) processes smarter, more agile, and more connected.

The platform will provide an integrated approach to field operations, including advanced capabilities for planning, field mobility, work permit management, and supplier coordination. The goal is to improve efficiency, traceability, and real-time visibility, with a strong focus on safety, data quality, and sustainability.

“The adoption of IFS Cloud is a strategic investment to make our operations more effective, transparent, and resilient,” said Raffaele Maiello, Chief Operating Officer of SGI. “Thanks to the integration with the decision analytics solutions from Copperleaf – part of the IFS Group – we can take a truly data-driven approach, linking investment decisions with day-to-day operations, enhancing service continuity and long-term sustainability.”

The solution, developed jointly by the SGI and IFS teams based on specific business requirements, is designed to ensure regulatory compliance and operational continuity, while enabling more modern and efficient service models.

We’re proud to support SGI in this important digital transformation project,” said Ruggero Breda, Head of Presales – for IFS platform in Italy. “The trust of a strategic player like SGI confirms our ability to deliver tangible, high-value solutions in the energy & utilities sector.”

With IFS Cloud, SGI gains a robust and scalable platform, ready to tackle future industry challenges and strengthen its position as a reference point in the technological innovation of Italy’s energy system.

About Societa’ Gasdotti Italia
Società Gasdotti Italia (SGI) is Italy’s leading independent natural gas transmission operator, active in the country since the 1960s. SGI provides gas transportation services via a network of approximately 1,800 km of high- and medium-pressure pipelines, primarily located in Central and Southern Italy. In 2012, SGI became the first operator in Italy to be certified by the European Union as an Independent Transmission Operator (ITO) in accordance with Directive 2009/73/EC. SGI is currently promoting several initiatives to decarbonize its gas infrastructure, including the injection of sustainable gases such as green hydrogen, biomethane, and synthetic methane. SGI has also launched a major digital transformation program to ensure increasingly high standards of safety and service reliability.

About IFS
IFS is the leading global provider of Industrial AI and enterprise software solutions for complex businesses that deliver services, produce goods and manage critical assets. Our solutions help enterprises harness the power of Industrial AI to increase productivity, efficiency and sustainability.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service. Founded in 1983 by five university friends, today IFS has over 7,000 employees in 80 countries. Driven by core values of agility, customer centricity, and trust, IFS is recognized globally for its ability to deliver value and support strategic transformation. We are the most recommended vendor in our sector.