By Mike Karlskind, VP of product marketing, ClickSoftware, www.clicksoftware.com
Productivity gains and improved customer service are frequently touted benefits of mobility — but increased safety is another important advantage.
Many businesses today are moving to streamline their operations, reduce costs, increase customer satisfaction, and enhance the productivity of their workforce with mobile applications. What’s even more interesting, however, is that these apps not only help individuals do their jobs better, but they can also increase the safety of your mobile workforce. One decision that contributes to the success of your mobile project is device form factor.
There are a lot of devices to choose from — iPhones, iPads, Androids, and several tablet technologies — as well as a maze of different service plans. Indeed, determining the device/app combo that provides the right productivity enhancements and boosts employee safety can be a complex process.