Case Study

Siemens Revolutionizes Truck Maintenance With Microsoft HoloLens And Dynamics 365

Source: Microsoft
Siemens

Over its 170-year history, Siemens has continually reinvented itself. One of its recent innovations is the eHighway, an electrified freight transport system that combines the efficiency of electric railroads with the flexibility of long-haul trucks.

Technicians servicing the trucks used a mixed-reality solution based on Microsoft HoloLens and Dynamics 365 for Field Service. They complete all service steps with hands-free efficiency, using the HoloLens to view a service checklist and repair diagrams, and even remotely consult with experts at headquarters.

The result? Technicians complete maintenance tasks much faster and more accurately, minimize human error, and immediately record service reports in Dynamics 365 for Field Service, where they are available to all other departments.