Case Study: Vehicle Tracking With Mobile GIS Technology Boosts Productivity For Public Works Department

Like all Public Works directors, Mike Gantick juggles the ongoing challenge of pursuing performance improvements in the face of budget deficiencies.

In Public Works departments, with mobile assets and mobile work crews, there is sometimes a disconnect between field work activity and timely, accurate knowledge about that activity back at the office.

"The need to work more efficiently and streamline operations is always present, but not knowing the location or progress of your assets and work crews in real time creates an information gap that hinders productivity and performance improvement," says Gantick, Public Works Director for the town of South Windsor, CT.

The right technologies, of course, can bridge that gap, and with their ArcGIS® Server software, South Windsor did have a mission-critical part of the technology equation in place. What they lacked, however, was an affordable way to mobilize their GIS data, in order to collect useful measurement data on the performance and progress of work crews and vehicles throughout each day.