Breakthrough Productivity For Field Service: Improving Responsiveness, Quality, Efficiency, And Profitability

Panasonic Toughbook and ServicePower were faced with a challenge. They needed to streamline the delivery of cost-effective, nationwide field service, increasing productivity while improving customer satisfaction. The solution includes dispatch center and service team management software, fleet management tools, and an automatic vehicle location (AVL) system that uses global positioning system (GPS), navigation, and mapping components. Submitted by Pansonic Toughbook