Product Sheet: Track & Dispatch

You may rely on manual processes to prove customer pick up and delivery times or service details, which can lead to customer dissatisfaction and workforce productivity issues, all of which can lead to lower revenue and profitability.

With Fleet Complete Track & Dispatch you can track the location of your mobile workforce, dispatch work orders to the closest worker and receive job status updates as needed. Get a leg up on your competition and provide your customers with best in class customer service by immediately reacting to their urgent requests.

Features

Wireless Dispatch

• Dispatchers customize the information that they want shown on the dispatch board
• Detailed, driver-specific information including a driver's current GPS location and contact information
• Alerts notify dispatch if a delivery is "almost late" or late

Barcode Scanning
You can specify that waybills, pickups and deliveries be scanned using the integrated 1D UPC and 2D GS1 scanning capability of the ES400. This ensures the right packages are being picked up and delivered from the right location, improving billing accuracy and customer satisfaction.

Signature Capture
Upon delivery at a customer location, your mobile resource can enter the name of the recipient along with getting a signature captured on the ES400. By capturing actual signatures, you can reduce expensive waybill paperwork and provide additional proof of delivery over text POD's.