Integration Story: Achieve Multiple Benefits From Mobile Route Accounting

How are your customer satisfaction levels? Are they as high as you'd like them to be? If you're employing some type of paper-based data collection method for your field force, you'll probably never achieve your customer satisfaction goals. Why? Because mistakes happen. An employee in the field could write something down incorrectly, or a data collection clerk could misread a field worker's handwriting, and the next thing you know, you've not only got an unexpected expense, you've got an unhappy customer. Used with permission from Integrated Solutions magazine