Case Study

Case Study: Communications Leader Vidéotron Hopes To Save $1.6M By Automating Service Calls On BlackBerry Smartphones

Source: BlackBerry by Research In Motion

Change from a paper-based work order system for field technicians to a wireless one that automates all administrative steps involved in handling a service call.

Vidéotron chose to build on their BlackBerry® solution with an application for field force automation by Soluteo. About 1,200 field technicians were given BlackBerry® smartphones with Soluteo's mobile field force application to simplify dispatching and work order management.

access the Case Study!

Get unlimited access to:
Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of Field Technologies Online? Subscribe today.

Subscribe to Field Technologies Online X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.

or

Subscribe to Field Technologies Online

Please tell us more about you so that we can customize our newsletters to your specific interests: