Panasonic Video Case Study — Cox Cable

Cox Cable deployed Toughbook 28s with GPS to their cable and telephony technicians. The business challenges the Toughbook 28 solved are: being able to reduce the number of repeat customer service calls for the same problem, allowing time saving and increased accuracy in the field when troubleshooting problems, and making the field team more efficient by allowing them to remotely send and receive work orders. Submitted by Panasonic Toughbook