COVID Product Pack offers added online functions and facilitates contactless customer experience during the pandemic crisis
Los Angeles, CA /PRNewswire/ - ServiceTitan, the world's leading all-in-one software and operating system for residential and commercial service and replacement contractors, is launching a new package of features in response to COVID-19 to help users adapt their businesses and safely operate in the new remote, contactless environment.
ServiceTitan's COVID Product Pack empowers contractors to continue providing essential services to their communities. These changes will help users facilitate an entirely contactless experience with customers, and help to enable office staff to work remotely to adhere to social distancing measures.
The ServiceTitan COVID Product Pack includes the following features:
Marketing Pro COVID edition
- Online scheduling
- Two-way text messaging
- Call forwarding to up to 10 numbers
- Remote invoicing and signature capture
- Remote estimate authorization
- Remote payment collection
- Online payments and estimates
- Direct shipments to technicians
- Online technician timesheets and payroll
- Office timecard payroll
- Online office performance and activity reports
"Our customers are out there in challenging conditions every day, delivering the essential services that homeowners and businesses still need," said Ara Mahdessian, CEO and co-founder of ServiceTitan. "But they need new tools that help them comply with safety recommendations and the changing expectations of their customers and employees during the COVID-19 crisis. We're making these features available to new and existing customers so they can continue to safely meet the needs of their communities."
For more information on ServiceTitan's COVID Product Pack features and other resources they're providing home and commercial service businesses during the pandemic, visit https://www.servicetitan.com/trades-show-up today.
ServiceTitan is a software company built to accelerate the home and commercial service industries. The company's end-to-end software suite includes CRM, intelligent dispatch, custom reporting, marketing automation, a mobile solution for field techs, and accounting integrations with Sage Intacct and QuickBooks. ServiceTitan raised the largest venture round of a SaaS company in the history of Southern California ($165 million Series D) led by Index Ventures, with participation from Dragoneer and T. Rowe Price and existing investors Battery Ventures, Bessemer Venture Partners and ICONIQ Capital. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software, making a direct and positive impact on the lives of thousands of entrepreneurs and their extended teams. For more information about ServiceTitan, visit https://servicetitan.com/.