ServicePower Inc.

Product Description
SERVICEPower, an artificial intelligence-based schedule and route optimizer, increases the productivity of employed workforces. It considers 34-plus factors in its decision-making, including a technician’s local knowledge, skill set, and working schedules. SERVICEPower also provides electronic dispatch and optimization to independent contractors.

SERVICEMobility provides instant dispatch over cellular networks to a variety of mobile devices. While in the field, employees can receive new jobs, view job details, provide real-time status updates, and reschedule and close jobs.

SERVICEGPS, a satellite-based GPS tracking solution, locates field personnel with the click of a mouse. Users can view current and historical vehicle locations, set up landmarks for common sites, and use reports or real-time alerts. Remote vehicle diagnostic monitoring is also available.

SERVICENavigation, currently available on Palm OS, Pocket PC, and Windows mobile smartphone devices, provides turn-by-turn directions via spoken and visual prompts. It provides address-to-address routing and automatic rerouting across North America. GPS tracking is optional via a “black box” GPS unit installed in-vehicle.

SERVICEOptimizer, an artificial intelligence-based schedule and route optimizer, increases the productivity of employed workforces. It considers 34-plus factors in its decision-making, including a technician’s local knowledge, skill set, and working schedules. ServicePower also provides electronic dispatch and optimization to independent contractors.

Company Overview
ServicePower Inc. (LSE: SVR) offers tools that enable optimized service execution across the entire service chain. The company provides the most widely used artificial intelligence-based field service scheduling application in the world. ServicePower solutions, offered throughout the United States, Canada, the United Kingdom, and Europe allow companies to locate their directly employed field resources in specific geographical areas and supplement their coverage with a network of electronically dispatched independent contractors in other areas. The routes for both employed and independent resources are optimized to ensure the right balance between service and cost. ServicePower also provides warranty chain management, including claims processing; call center services; analytics; and network recruitment and management for manufacturers, third-party administrators, and retailers. Additionally, ServicePower provides productivity-enhancing tools such as mobile dispatch, GPS tracking, and turn-by-turn navigation to both employed and independent resources. ServicePower’s customers include innovative, world-leading companies such as Argos, Avaya, GE, Hitachi, Sanyo, Sharp, and Siemens. For more information, visit www.servicepower.com.

ServicePower Inc.
9931 Corporate Campus Drive, Suite 3500
Louisville, KY 40223
PH: (866) 892-4377 • FX: (502) 719-7378
E-mail: info@servicepower.com
Web site: www.servicepower.com