Infographic | August 12, 2019

Service Workforce Management: Empowering Technicians To Satisfy Customers

Source: Astea International
Service Workforce Management

Effective Workforce Management (WFM) in field service has challenges, opportunities and best practices.

Successful WFM highlights customer-centricity, technician productivity and financial results.

Best-in-Class companies instill a sense of customer-centricity in their workforce. Field technicians are empowered with the tools necessary to understand customers, build relationships, and add value.

VIEW THE INFOGRAPHIC!
Signing up provides unlimited access to:
Signing up provides unlimited access to:
  • Trend and Leadership Articles
  • Case Studies
  • Extensive Product Database
  • Premium Content
HELLO. PLEASE LOG IN. X

Not yet a member of Field Technologies Online? Register today.

ACCOUNT SIGN UP X
Please fill in your account details
Login Information
I'm interested in newsletter subscriptions.
ACCOUNT SIGN UP

Subscriptions

Sign up for the newsletter that brings you the industry's latest news, technologies, trends and products.

You might also want to: