Article | March 14, 2022

Service Hero™, Aquant's New Mobile Triaging App, Empowers Repair Technicians To Become Experts In All Major Home Appliances And Brands

Source: Aquant
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Through our work with service organizations and subject matter experts across the globe, we found one common challenge: an ever-increasing knowledge gap. 

We listened to industry demands and got right to work creating an easy-to-use, all-encompassing tool. Today, we’re proud to introduce Service Hero™ for Home Appliances, a new mobile triaging solution that troubleshoots issues pertaining to all major home appliances and brands – and turns every service technician into an expert.

“We designed the mobile triage app to help service technicians resolve issues faster, become more self-sufficient, and have a higher success rate,” said Edwin Pahk, Aquant’s VP of Product Marketing and Business Development. “Service Hero™ improves key factors such as First Time Fix rates, time spent on site, and customer satisfaction.”

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