Article | April 9, 2019

Security In Field Service - What Is SOC 2 Type 2 Compliant?

Source: ProntoForms

The term “SOC 2 Type 2” may sound like industry jargon to some. But there’s nothing unclear about the benefits this type of compliance certification provides to companies who achieve it – and what it can also do for your business.

Indeed, ProntoForms understands that even the most powerful and intuitive mobile forms platform eventually becomes a liability if not compliant around the clock. But protecting customer data while ensuring availability and confidentiality in the cloud is a complex and evolving challenge. It’s also a difficult task for customers, who typically don’t have very good visibility into a vendor’s day-to-day operations.

SOC 2 Type 2 certification explained

ProntoForms recently successfully achieved Service Organization Control (SOC) 2 Type 2certification after undergoing a lengthy and sustained audit by a trusted, third-party auditing firm.

SOC 2 Type 2 ensures that certificants don’t just have controls in place (that’s covered by SOC 2 Type 1). Rather, it certifies that those controls have been successfully tested over a period of time. So instead of being evaluated on a simple snapshot of an organization’s internal controls, SOC 2 Type 2 certification requires companies to undergo an audit lasting anywhere from several months to a year to make sure these controls are deployed properly and effectively.

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