Using Sprint services and Xora, the largest North American provider of plumbing and drain cleaning services realizes more efficient job processing.
Roto-Rooter was growing as a company and recognized the ineffi ciency of its job dispatching and management processes. They wanted a solution that would improve the productivity of its workforce as well as provide more responsive customer service. In particular, Roto-Rooter needed to streamline dispatch operations in order to reduce customer wait time and expedite job assignments. The company was seeking a cost-effective solution that would provide the robust functionality required to manage its dynamic, rapid-response business.