Webinar | November 12, 2020

Rising Expectations: Accelerating Field Service Maturity Driving The New Normal For CX

Source: FieldAware
Customer Experiences Concept. Group of Happy People Raised up Hand to Giving a Positive Review on Speech Bubble Card. Client's Satisfaction

During the COVID-19 pandemic, there have been many changes to how services organizations need to conduct business effectively. Based on our field service maturity model we see service organizations are rapidly evolving, thanks in part to a necessary race towards digital transformation and a customer-focused approach to service delivery.

Watch our on-demand webinar, Rising Expectations: Accelerating field service maturity and driving the “new normal” for CX,  to hear from field service experts from FieldAware and Localz, and walk away with actionable steps to mature your field service management and enhance the customer journey.

In this webinar, you'll discover:

  • The state of servitization: looking at what’s changed - Yesterday, Today and Tomorrow
  • How the field service maturity model has evolved
  • The role of CX and customer satisfaction in driving digital transformation
  • How to learn from this experience, evaluate and build a path of success
VIEW THE WEBINAR!
Signing up provides unlimited access to:
Signing up provides unlimited access to:
  • Trend and Leadership Articles
  • Case Studies
  • Extensive Product Database
  • Premium Content
HELLO. PLEASE LOG IN. X

Not yet a member of Field Technologies Online? Register today.

ACCOUNT SIGN UP X
Please fill in your account details
Login Information
I'm interested in newsletter subscriptions.
ACCOUNT SIGN UP

Subscriptions

Sign up for the newsletter that brings you the industry's latest news, technologies, trends and products.

You might also want to: