Case Study: Repair Technicians Switch From Paper To Mobile Workforce Management Solution
Source: BlackBerry by Research In Motion

Automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service.
Working with their partner, Visible Asset, AIS gave their 50 field service technicians an application for their BlackBerry® smartphones that changed a paper-based work order system to an automated one.
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