Case Study

Regional Plumbing Firm Reduces Harsh Driving By 60 Percent Across Fleet

Source: TomTom Telematics

Frank’s Plumbing is a 60 year-old family business providing plumbing installation and service in the Amarillo, Texas area. The company’s 25 trucks service a 120-mile area providing installation and repair service to residential and new construction clients.

The Challenge

According to IT Director Kenneth Willburn, monitoring driver behavior was the key goal for implementing a fleet management system. “Our trucks are our brand ambassadors. If they’re driving crazy, it does not reflect well on us. And we felt that there were quite a few driving incidents happening on the road, but we just didn’t have a handle on them.”

In addition to perception, safety and liability were also a concern. “We did not want our people driving irresponsibly and causing accidents,” said Willburn.

Navigation was also an important benefit, especially in Frank’s business area, where some locations can be pretty remote. According to Willburn, “We have one customer – a group of nuns – living and working in a remote area that was literally not even on the map. For years, we only had one or two guys we could send out to service them, since they were the only ones who knew how to get there. With GPS navigation units in the vehicles, we can send anyone out – reaching them faster and more efficiently.”

Download the full case study below to learn more.

access the Case Study!

Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of Field Technologies Online? Subscribe today.

Subscribe to Field Technologies Online X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.


Subscribe to Field Technologies Online