Service leaders, do you have a minute?
At several recent industry events, one of the most discussed topics has been the workforce shortage and how that’s impacting the entire service organization. Everyone from executives to team leads are adjusting to demands for quicker onboarding, more personalized service, and ways to upskill team members on more complex equipment.
In short, it’s been a stressful but transformative year for service. That’s why Aquant is doing spring break – the service industry way. Aquant’s annual Service Leaders Spring Break kicks off on April 13. This year, we’re focusing on peer-led, best practices for hiring, training, and career development in service orgs.