COVID-19 has left practically no corner of the business world untouched. From the heightened success of e-commerce sites to the downfall of movie theaters and performance venues, companies around the world have been thrust into a completely new environment. Unfortunately for many, survival now depends on adjusting to the pandemic. This means that changes need to be made, and some are complete overhauls for these businesses.
One industry that’s especially changing is field service. In 2021, it isn’t possible to operate normally when your business is based on entering people’s spaces. This has given rise to the trend of remote field service and with it remote management software. For more information on the subject, here are three reasons why remote field service is widely popular in 2021.
1. Accelerating Digital Transformation
Even before the pandemic hit, technological revolutions were underway. From Best Buy to Hasbro to Microsoft, digital transformations have been saving lagging companies from becoming obsolete. COVID-19 just fast-tracked and globalized these changes out of necessity.