Article | June 13, 2022

Prioritizing Safety In Field Service Can Boost Your Bottom Line, Too

Source: Salesforce
Technician Field Service

Field service safety can drive revenue, while preventing injuries during on-site visits. 

According to the Occupational Safety and Health Administration (OSHA), companies that prioritize safety build trust with customers. This can lead to new business. 

As a field service leader, safety is No. 1 on your list of priorities. Your team knows what to do because you’ve set them up for success with the right enablement.

“Safety in field service is paramount and transcends industries,” said Shilpa Ramaswamy, senior director, product management, Salesforce Field Service. “Over the last few years, technology has had to evolve rapidly to meet the growing demands of our changing society. The tools that businesses now have access to are helping them develop smarter strategies to keep their customers and workers safe.”

Remote assistance, service agreements, work plans, and self-service in field service management put safety first and set you up to generate revenue.

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