News | April 2, 2009

Printek Offers Service For Tally/Genicom Printers

Source: Printek, Inc.

Printek, Inc., a leading provider of innovative and reliable business printing solutions, announced the expansion of it's Printek Express Service Program (PEP) to provide service for TallyGenicom dot matrix printers.

  • The first program PEP III provides premium on-site service. Under PEPIII a service technician is guaranteed to visit the location by next business day. Parts, labor and travel are included, as is annual preventative maintenance and dedicated telephone support. The benefit of this program is an annual fixed contract fee, which covers all repairs so that businesses can accurately predict their budget and maintenance costs.
  • The second option is based on time & materials. This option provides on-site service, as needed, on a pay-as-you-go basis. Costs will include travel fee plus hourly rate along with related parts costs.

For 30 years, Printek has been a global leader of innovative industrial strength dot matrix printers. Their enduring popularity is due to the reliable, high-speed design and the rugged metal chassis construction. "Given the press of Tally/Genicom's bankruptcy and their customer's open support questions, Printek is stepping up to offer Tally/Genicom customers the on-site service they need," says Printek's Vice President of Sales and Marketing, Doug Von Koenig. He further added "Printek continues to set the industry standard for all customers that need rugged, high-speed, multi-part form dot matrix printers."

In addition, Printek offers a FREE 30-day Test Drive on all Printek printers, both their high-speed dot matrix and ruggedized mobile printers. The Printek Test Drive program has a success rate of over 95% of Test Drive users becoming Printek customers. "I would like to extend a personal invitation to all Tally/Genicom customers to Test Drive our high-speed Printek dot matrix printers. I'm convinced that once they try a Printek printer, that they, too, will become a satisfied long-term Printek customer", stated Von Koenig. "Our dot matrix printers already include Tally/Genicom emulations, so that the switch to Printek is easy and straightforward", he added. Printek's $200 Trade-Up Program offers a significant rebate to customers who trade-in competitive brand dot matrix printers (Tally/Genicom, IBM, OKI Data, Lexmark and more) for new Printek dot matrix printers.

About Printek
For 30 years, Printek has been a global leader of innovative business printing solutions; both ruggedized mobile printers and high-speed dot matrix printers. Top companies trust their business printing needs to Printek, confirming the rugged reliability of Printek printers and the ability to meet specific customer requirements. All Printek printers are designed to withstand challenging work environments, and are backed by unparalleled support and comprehensive warranties. PrintekMobile, Printek's line of direct thermal mobile printers, offers a full line of receipt and label printers for 2, 3, and 4-inch applications. PrintekMobile printers are designed for use in field service, route accounting, public safety, healthcare, manufacturing, construction, transportation, retail, warehousing, and distribution applications. High-speed, industrial grade, multi-track, dot matrix printers are built for years of reliable use in mission-critical applications that require up to 9-part forms.

All Printek printers contain popular emulations for easy, drop-in replacement in your applications. Printek is the printer company you can trust.. For more information visit www.printek.com.

SOURCE: Printek, Inc.