By Tom Paquin, Senior Content Marketing Manager, Field Service, IFS
In service, there are no shortage of systems and processes occurring on the backend that would benefit from a more optimized approach. As service continues to cement itself as a key business driver for companies, getting the day-to-day of planning, scheduling, routing, and parts not just managed competently—but fully optimized—has become the make-or-break point for many businesses. This is what leading Planning, Scheduling, and Optimization (PSO) utilities strive to accomplish.
When preparing to adopt any new system, it’s of course key to ensure that your business is appropriately prepared. What are the key considerations facing businesses when it comes to PSO? As with any technology, the tool itself needs to be complemented by the right internal systems. There are a great many that will need to be considered, and that is a conversation to have with your team, and with the vendors that you’re considering, but here are three key points to keep in mind as you’re preparing to adopt a new PSO system:
- Make sure your data house is in order
- Find the right technology partner
- Identify and benchmark the outcomes for success