Matching team resources with fluctuating demand over multiple time horizons is a tough challenge. Organizations need real-time flexibility for scenario planning, coupled with forward visibility to strategize effectively and provide best-in-class service.
Learn how to automate your processes using real-time and operational time horizons to optimize capacity planning and strategic forecasting.
Highlights include the benefits of creating:
- Flexible work zones
- Soft boundaries
- Travel cost profiles
- Shift utilization
- Appointment bookings, templates, and rules