Case Study

Plumbing Wholesaler Optimizes Mobile Deployment

Source: B2M Solutions

Optimizing supply chain processes and eliminating overhead costs are keys to business success. This is especially true in the intensely competitive wholesale plumbing supply industry which has been experiencing marginal growth and reduced downstream business over the past several years.

One of the United States’ largest wholesale distributors of residential and commercial plumbing supplies, as well as heating and cooling equipment, recently took a hard look at its mobile device deployment for possible cost savings.

The company deployed 4,600 devices across a network that supports every aspect of the business covering 1,400 locations in all 50 states, Puerto Rico, the Caribbean and Mexico. The devices were a critical lifeline to maintain the wholesaler’s long-established, excellent relationships with its customers and suppliers. Since there was no way to know how well or even if devices were being used, it was impossible to determine if improvements could be made and cost savings realized.

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