The IoT-driven job guide feature opens the floodgates to the Field Service of the future, allowing customers to manage preventative maintenance processes, mapping out the route ahead for an even more proactive and precision FSM. It is about do inspections in proactive way, so customers can predict when faults will happen and can avoid them doing proactive maintenance. By collecting and interpreting huge amounts of IoT data in real time, the Next-Gen FSM Platform identifies anomalies or urgent issues on assets and automatically triggers the corresponding work order, alerting the workforce about the need to carry out maintenance or repair activities, preventing the issue to occur.
When engineers are informed by IoT data and sensors about the malfunction of a machinery, they can immediately dispatch technicians to manage it. Relying on all the information about the issue, such as the wear value and the type of anomaly, operators can fix it preventing the overall destruction of the asset, reducing downtime, and improving safety conditions.