NextMail

Dispatchers handle countless daily calls from drivers, both urgent and routine. A driver may call to report a sales lead or may require immediate assistance regarding COD authorizations. NextMail allows dispatchers to prioritize communications and answer calls in an efficient manner to ensure operations run as smoothly as possible.

Distribution communication made simple
Bring instant results to your drivers and dispatchers with NextMail.

Benefits To Dispatchers

• Balanced workload. Balance incoming calls to share the workload across dispatchers
• Prioritized calls. Easily prioritize calls by subject
• Increased productivity. Reduce the number of dispatcher interruptions

Benefits To Drivers

• Rapid communication. Allow drivers to select pre-set subject lines for messages to dispatchers, or instantly connect with a single Direct Connect® button
• Increased employee satisfaction. Drastically reduce long wait times for urgent calls
• Increased efficiencies. Receive confi rmation that messages were received
• Selected communication. Give drivers the option of replying to dispatchers via voice or text messaging
• Improved accuracy. Enable drivers to send report data from the field, improving the accuracy of information and requiring less time to fill out paperwork