New ServiceCEO Field Service Management Software Improves Job Scheduling And Dispatching Efficiency
ServiceCEO (formerly known as Insight Direct), a leading provider of field service management software, recently announced a new release of ServiceCEO Web Edition with features that improve scheduling efficiency and business planning.
ServiceCEO Web Edition is a software-as-a-service application that helps small and mid-sized field service businesses manage daily operations more efficiently by automating estimating, scheduling, dispatching, billing and marketing. The upgraded software now enables jobs to be assigned to geographic zones or territories, helping dispatchers and CSRs more precisely assign customer appointments to the closest crew. Ultimately, this helps optimize billable hours by reducing drive time between jobs.
Also new in ServiceCEO Web Edition is a Job Analysis tool which provides detailed reports of completed and scheduled jobs by any number of criteria, such as type, zone, crew, and parts. Using the tool helps businesses more efficiently plan for staffing, inventory management and marketing campaigns.
"Today's release of ServiceCEO Web Edition puts some powerful new capabilities into the hands of thousands of field service businesses," said Christopher Chapman, Chief Operating Officer of ServiceCEO. "This software is not just a tool for managing day-to-day operations; it actually helps businesses convert inefficient administrative hours into revenue-generating time, creating opportunities for profit and growth."
About ServiceCEO
ServiceCEO (formerly known as Insight Direct) is the leading provider of software solutions that help small and mid-size (SMB) field service companies work more efficiently, sell more jobs, improve customer service and get paid faster. ServiceCEO Web Edition (formerly known as VaZing) is a low-investment, easy-to-use, web-based solution for scheduling, billing, estimating, and marketing. ServiceCEO Office Edition is a fully-featured solution for managing every aspect of businesses operations – including CRM, scheduling, dispatching, inventory management and accounting. Founded in 1997, ServiceCEO has over 6,000 customers in 28 countries. For more information, visit www.serviceceo.com and www.insightdirect.com.
SOURCE: ServiceCEO