News | October 21, 2008

New Global Telecom Deploys Acme Packet To Expand Wholesale VoIP Services

BURLINGTON, Mass.--(BUSINESS WIRE)--Acme Packet® (NASDAQ: APKT), the leader in session border control solutions, today announced that New Global Telecom (NGT), a leading provider of wholesale hosted and trunk-based VoIP solutions in the United States, has deployed Acme Packet's Net-Net® session border controllers (SBCs) in order to expand its VoIP services. NGT's VoIP services are targeted for small to medium businesses, including its certified SIP trunking offering for Microsoft® Response Point™. Acme Packet's SBCs were selected in conjunction with its NextSBC Reassurance Program, designed to ease both the technical and business obstacles of migrating users of other SBCs to Acme Packet's industry-leading solutions.

Acme Packet's Net-Net SBCs are used to support NGT's VoIP services, providing security, maximizing service reach and assuring SLAs. Net-SAFE®, Acme Packet's comprehensive security framework, provides denial of service (DoS) attack protection, topology hiding and dynamic access control to prevent malicious attacks and non-malicious overloads. The Net-Net SBC's flexible call admission control policies and application server load balancing allow NGT to ensure its service availability and deliver superior call quality for its customers. Maximizing the number of networks and customers to which NGT can deliver its services, Acme Packet's hosted NAT traversal enables VoIP calls and other SIP-based sessions to be completed through premises-based firewalls and NAT devices.

"Acme Packet is a company built for providing service provider solutions—encompassing not only its leading session border controllers but also its knowledgeable support organization," said Larry Stanfel, vice president, VoIP operations and technology from New Global Telecom. "Net-Net SBCs have delivered the performance, reliability, strong security and comprehensive control features we require to provide a first-rate business service."

"Acme Packet's proven experience in hundreds of deployments throughout the world allows providers like NGT to focus on the other aspects of delivering the best service to their customers," said Seamus Hourihan, vice president of marketing and product management for Acme Packet. "Our Net-Net SBCs solve the challenges for delivering trusted, first-class IP interactive communications over both service provider and enterprise network borders."

About Acme Packet
Acme Packet, Inc. (NASDAQ: APKT), the leader in session border control solutions, enables the delivery of trusted, first class interactive communications—voice, video and multimedia sessions—and data services across IP network borders. Our Net-Net family of session border controllers, multiservice security gateways and session routing proxies supports multiple applications in service provider, large enterprise and contact center networks—from VoIP trunking to hosted enterprise and residential services to fixed-mobile convergence. They satisfy critical security, service assurance and regulatory requirements in wireline, cable and wireless networks; and support multiple protocols—SIP, H.323, MGCP/NCS and H.248—and multiple border points—interconnect, access and data center. Our products have been selected by more than 540 customers in 84 countries, including 29 of the top 30, and 85 of the top 100 service providers in the world. For more information, contact us at +1 781.328.4400, or visit

About New Global Telecom
New Global Telecom, Inc. is the leading provider of wholesale hosted and trunk-based VoIP solutions in the United States. NGT enables leading VARs, MSOs, and Agents to provide nationwide, VoIP-based services to their customers through its proven channel ready solutions. The company's services deliver a high quality, complete communication solution to address business end-user needs. NGT's Network Performance Platform is a cornerstone of the service suites, and is an industry-leading network approach to delivering predictable end-user quality. NGT services include a complete range of telephony features, nationwide phone service, worldwide audio & web conferencing, desktop fax services, E911 service, training and other support. For more information, please visit

Acme Packet Safe Harbor Statement
Statements contained herein that are not historical fact may be forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements may relate, among other things, to our position in the session border control market, our ability to successfully deploy our products, our expected financial and operating results, our ability to establish and maintain intellectual property rights, our ability to build and grow Acme Packet, the benefits and advantages of our products, including any enhancements or new features, services and programs, and our ability to achieve our goals, plans and objectives. Such forward-looking statements do not constitute guarantees of future performance and are subject to a variety of risks and uncertainties that could cause our actual results to differ materially from those anticipated. These include, but are not limited to: difficulties in growing our customer base, difficulties leveraging market opportunities, difficulties providing solutions that meet the needs of customers, poor product sales, long sales cycles, difficulty developing new products, difficulty in relationships with vendors and partners, higher risk in international operations, difficulty managing rapid growth, and increased competition. Additional factors that could cause actual results to differ materially form those projected or suggested in any forward-looking statements are contained in our recent filings with the Securities and Exchange Commission, including those factors discussed under the caption "Risk Factors" in such filings.

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