Article | August 21, 2019

Must-Have Field Service Mobile Apps For Utility Companies

Source: ProntoForms

Changes in the utilities industry — specifically the introduction of smart meters — have forced companies to adapt. Paper forms and clunky spreadsheets have been replaced by mobile apps that optimize workflows and provide faster, more efficient service.

There are countless mobile apps to deploy into the hands of your field service team to accomplish this. Below are some of the key mobile apps that will boost performance in the field without shocking your system of processes.

Asset Management

Prolonged downtime not only slows your internal processes but also affects your bottom line. An asset management app allows your field technicians to inspect and maintain assets to virtually eliminate downtime.

Determine site readiness, submit inspections, and build preventative maintenance programs to ensure your assets are successful from installation to upkeep. With built-in scheduling, you can automatically create maintenance events when an asset is due for repair or upkeep, without ever having to send a technician on site.

Any asset management form that is submitted can easily be retrieved and turned into a PDF, word document, or your customer-facing format of choice.

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