Munters Rolls Out IFS Remote Assistance To 200 Staff Across 22 Countries In Just 2 Weeks
Keeping customers’ equipment operating effectively is key to the company achieving high customer satisfaction scores, and the driver behind Munters embracing a new business model based around servitization where equipment uptime is guaranteed. As Roel Rentmeesters, Director of Global Customer Service at Munters put it: “This is a significant shift for our future success.”
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