Product/Service

MCC Mobile 4.0: Mobile Worker
Field Service Software

Source: Mobile Computing Corporation (MCC)
Mobile Worker is the business solutions layer of Mobile 4.0, providing the business logic and electronic work order process flows designed to increase worker productivity, improve cash flow, and enhance customer service and satisfaction.

Mobile Worker is the business solutions layer of Mobile 4.0, providing the business logic and electronic work order process flows designed to increase worker productivity, improve cash flow, and enhance customer service and satisfaction.

Mobile Worker is highly configurable, enabling your remote workers to perform critical field and customer processes, including:

  • Order processing
  • Invoicing/order tracking
  • Payment processing
  • Estimating
  • Signature capture
  • Inventory transaction tracking

Mobile Worker is deployed via Mobile 4.0's configurable industry-specific templates incorporating best practice business flows, mobile hardware, and MCC's Mobile Gateway.

Benefit from a rapid and measurable ROI
Improved productivity and service efficiencies mean your investment pays off quickly. You'll benefit from:

  • Increased work orders or stops completed per day, resulting from real time, accurate information, electronic time and location capture, and industry-specific business process flows for critical field and customer processes
  • Higher cash flow resulting from accurate invoices, customer sign-off, proof of service/delivery, electronic payment processing, and end of shift balancing
  • Accurate load confirmation and inventory transaction tracking of stock at truck level, including local purchases
  • Superior customer service and satisfaction achieved by consistent field process compliance

A rapid and measurable ROI is a reality with MCC's Mobile Worker Solution.