Managing Numerous Computers Throughout Europe
About the Company
TVF, a subsidiary of The Cegedim Group, is the acknowledged leader in the management of medical databases; its proprietary database is the standard in the French pharmaceutical industry.
Frontline Challenge
Beginning as a data supplier and a supplier of customer relations management solutions, TVF has expanded its role to
ensure the maintenance of its clients' portable computer population, which is comprised today of 25,000 computers in
Europe and 14,000 in France.
In order to take over and operate this computer population, TVF needed a solution that can administer remote and mobile computers in relation to a reference image. Indeed, 40 percent of their SAS (sales analysis system)was taken up by risky or invalid manipulations which could not be ascribed to real operating problems.